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LIBRARY
Customer service is a place for Directors of Customer Service to own their career.
Customer service and retention go hand in hand. Here's how support ticket log data can help boost customer retention.
Read the article
Ex-Revolut Customer Support Lead talks us through what to do when a user-wide server issue hits
It's customer service week, so let's have some fun at the expense of our managers and our customers.
We tackle challenges in CX, growth, data science, and conduct high quality original research. Stay up to date to stay ahead.
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