We’ve harnessed the power of ChatGPT to bring some exciting new releases into SentiSum.

Introducing: Dig In

Dig In, the latest release in our generative AI series, allows you to analyze customer issues in a whole new way by asking your data questions and receiving succinct, summarized answers in seconds.

Instead of spending time reading through stacks of customer conversations, you can now simply click on the SentiSum tag that you want to explore and select the question you want to answer.

In moments, Dig In will read through your tickets and tell you what's causing that particular issue, what customers are suggesting to fix it, the impact an issue is having on customers and more.

To learn more about Dig In and future releases in this series, sign up to the mailing list by filling in the form below.

Or book a demo to talk about how SentiSum can help you.

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All your channels under one roof

SentiSum is a single source of truth. In one simple-to-use dashboard, you'll understand the topic and sentiment of every customer conversation, survey and review.

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What you can do with SentiSum

Automated tagging engine

Extract granular, actionable insight from customer conversations.

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Auto-prioritisation and triage

Route and prioritise tickets based on their topic and sentiment.

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Monitor reviews & social comments

Automatically turn angry reviews or social comments into tickets.

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Survey data analysis

Understand the topic and sentiment of 100% of CSAT & NPS surveys.

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