Review scores and behaviour tracking can give you datapoints, but the insight into customers’ feelings are in the words.Up until now these needed manual interpretation, impossible at scale.
“I liked some parts of the process but now looking back at it i would maybe do things differently”John Smith - Retail Customer
Senti is your AI analyst. She’s your business’ 6th sense for feelings - delivering actionable insight. She’ll pinpoint problem fixes and opportunities to help your ratings soar.
Read customer feedback 240x faster than any human.
Identify themes important to consumers and exactly what makes them happy and unhappy.
Help you overcome the human tendency to ignore or over-react to criticism, by prioritising real issues from the digital noise.