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One annual partnership.
From $60,000.
The CX Intelligence Layer for enterprises: every conversation read, priced and routed to the team that fixes it. Unlimited users. Add agents when you’re ready.
The CX Intelligence Layer From $60,000 / year
THE BRAIN
AGENTS INCLUDED
THE PLATFORM
THE GUARANTEES
Add agents, not implementations.
See it on your data first. Then a partnership with the risk on us.
Frequently asked questions
The CX Intelligence Layer: every conversation read across your channels, a custom taxonomy, Kyo, the Insights and Early Warning agents, unlimited users, all integrations and dedicated customer success. It does not include the add-ons: Quality, Automation and MCP access are priced separately.
They carry their own model costs and deliver their own, separately measurable ROI, so we price them on their merits rather than padding the core price for everyone. The same goes for MCP access, which serves teams building their own AI on top of the layer. Most customers add them once the layer has proven itself, and because they run on the same brain, adding one is configuration, not a new implementation.
No. Volume is agreed in annual bands so you know your number for the year. If your operation outgrows the band, we agree the next one together, typically at renewal, or with a volume pack mid-term. No per-ticket metering, no surprise invoice.
The audit is free and scoped: a slice of your data, read-only access you can revoke, PII redacted, findings presented within days. The catch is only that it's limited, custom models, full history and live channels come with the partnership. The partnership itself carries a walk-away right in the first 90 days, so the at-risk period is ours, not yours.
We use leading foundation models combined with models fine-tuned on your data, for you alone. Your data never trains models made available to any other customer. Model choices, hosting and data flows are documented for your security team.
SOC 2 Type II, GDPR, EU data residency, encryption at rest and in transit, annual penetration testing, role-based access and MFA. Our Trust Centre at trust.sentisum.com has the full documentation, and we work with InfoSec and procurement teams directly.
Live in days on a first data feed, with no taxonomy to define. Onboarding analyses 6–12 months of history so day one starts with a model that already speaks your language. Our team handles integration setup end to end.
