CX leaders, join us for our second, no agenda #DigIn evening in London on 5th December @ 6pm
Product
Support Ticket Analytics
Customer Feedback Analytics
AI-Powered Speech Analytics
Review Monitoring
New
Technology
Product Overview
Explainer Video
See how the dashboard works and what kind of insights it could provide your business
Dig In
New
Dig In to customer conversations with ease. Our AI helps you to scan through plethora of conversations within few seconds
Integrations
Zendesk
Freshdesk
Intercom
Dixa
Gorgias
Survey Monkey
All Integrations
Resources
Community
Customer Stories
Podcast
Blog
Support Webinars
Books & guides
CX research
Company
About us
Our team
Contact us
Privacy
Security
Login
Product
Support Ticket Analytics
CSAT analytics
Auto-routing
Auto-prioritisation
New
Review Monitoring
Technology
Product Overview
Explainer Video
See how the dashboard works and what kind of insights it could provide your business
Dig In
New
Dig In to customer conversations with ease. Our AI helps you to scan through plethora of conversations within few seconds
Integrations
Zendesk
Freshdesk
Intercom
Dixa
Gorgias
Survey Monkey
All Integrations
Resources
Community
Customer Stories
Podcast
Blog
Support Webinars
Books & guides
CX research
Company
About us
Our team
Contact us
Privacy
Security
Start free trialBook a demo

LIBRARY

CSAT

Why should you separate product and agent CSAT?

Why should you separate product and agent CSAT?

Read the article

How to Improve CSAT With Customer Sentiment Analysis

How to Improve CSAT With Customer Sentiment Analysis

Read the article

Customer Feedback Benefits: 5 Ways It Improves Customer Satisfaction

Customer Feedback Benefits: 5 Ways It Improves Customer Satisfaction

Read the article

How to Do a Customer Satisfaction Analysis - CSAT Analysis Guide

How to Do a Customer Satisfaction Analysis - CSAT Analysis Guide

In this guide, we got together with six industry experts to tackle the topic of customer satisfaction. Learn the fundamentals of analytics and improving CSAT.

Read the article

Get updates on SentiSum's best content

We tackle challenges in CX, growth, data science, and conduct high quality original research. Stay up to date to stay ahead.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

COMPANY

AboutOur Team
Careers
We’re hiring!
Contact UsPrivacySecurity

PRODUCT

Support Ticket AnalyticsFeedback Analytics AISpeech Analytics SoftwareCSAT AnalyticsSocial Monitoring AIProduct Change log

RESOURCES

Customer StoriesCommunityWebinarsPodcastBlogCustomer Analytics SoftwareExperience Analytics ToolsFeedback Analysis ToolsSentiment Analysis ToolsCall Center Voice Analytics ToolsSpeech Analytics for Call Centers

INTEGRATIONS

ZendeskFreshdeskIntercomDixaGorgiasSurvey MonkeyOthers
© 2025 - All Rights Reserved