Suhan Prabhu

Suhan is an expert NLP Scientist. He joined the SentiSum team in 2019 and has been pursuing a Masters in Computation Linguistics at IIIT-H. His research and forward-thinking nature has helped SentiSum to gain the maximum benefits from the technology.

Zendesk NLP Support Ticket / Zendesk natural language processing / zendesk text analytics / zendesk optimisation

Why is machine learning NLP so good at Zendesk support ticket categorisation?

We address the types of NLP, what makes NLP essential for support ticket analytics, and the use cases that NLP makes available.

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Text Analysis

Text analysis: Everything you need to know

Text analysis automatically processes unstructured text at scale. Learn the definition and process of text analysis here

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