Stop detractors from churning by closing the loop. Turn thousands of negative reviews, comments and survey answers into insight in minutes.
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"SentiSum are a catalyst for change. I better understand patterns now and over time which leads the team to taking action on customer friction. Less friction means more sales."
Director of Ecommerce & Customer experience
"SentiSum allows us to quickly identify very recent feedback that indicates a customer experienced unexpected work taking place at a hotel that has impacted their stay."
Head of Customer Service, British Airways
"SentiSum took away manual collation of 'reason for contact data'. It helped us drive change without the manual effort of building evidence that something needs to improve."
Head of Customer Service, large eCommerce retailer