Kirsty Pinner

Kirsty is the product lead at SentiSum. She joined the company three years ago after working in e-commerce at Swoon. Kirsty's hobbies centre around her cat, Grace.

Customer Service and Retention

How customer service insights can solve the retention problem in D2C meal kit delivery companies

Customer service and retention go hand in hand. Here's how support ticket log data can help boost customer retention.

Customer Service
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Kirsty Pinner

Kirsty is the product lead at SentiSum. She joined the company three years ago after working in e-commerce at Swoon. Kirsty's hobbies centre around her cat, Grace.

Drive growth through support

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