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Buying an AI platform for CX analytics isn't easy. Ask these 7 questions to make an informed decision.
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We address the types of NLP, what makes NLP essential for support ticket analytics, and the use cases that NLP makes available.
NLP and text mining are a natural fit. In this article, we seek to understand NLP text mining and its applications.
Text analysis automatically processes unstructured text at scale. Learn the definition and process of text analysis here
We tackle challenges in CX, growth, data science, and conduct high quality original research. Stay up to date to stay ahead.
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