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Player support analytics for gaming
Uncover player sentiment in real-time, auto-route bug reports and track support tags over time.
“Some platforms don’t do a great job at displaying patterns, but Sentisum provides insights into hills and valleys when analysing inbound traffic patterns, ticket velocity, threshold and sentiment.”
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Startups love us, enterprises trust us.
Monitor the topics your players really care about
With automated tagging and sentiment analysis, you can keep an eye on the hot topics your players are raising in real-time.
Pick up on bugs as soon as players flag them
Natural language processing automatically picks up on support conversations mentioning bugs.
Auto-route complaints straight to relevant teams
Automatically prioritise and route tickets to relevant teams to resolve issues quickly, without long-winded triage processes.
All your channels under one roof
SentiSum is a single source of truth. In one simple-to-use dashboard, you'll understand the topic and sentiment of every customer conversation, survey and review.
Try SentiSum today
Turn every customer feedback into clear, easy-to-use insights.
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