Player support analytics for gaming
Uncover player sentiment in real-time, auto-route bug reports and track support tags over time.
![](https://cdn.prod.website-files.com/5ec6a200fe35e26d96b4cb04/62eb6d3236357a2da24cee1d_Website%20pics%20(18).png)
![](https://cdn.prod.website-files.com/5ec6a200fe35e26d96b4cb04/62f3b41a27fd432a15d6baea_Monitor%20the%20topics%20your%20players%20really%20care%20about.png)
Monitor the topics your players really care about
With automated tagging and sentiment analysis, you can keep an eye on the hot topics your players are raising in real-time.
Pick up on bugs as soon as players flag them
Natural language processing automatically picks up on support conversations mentioning bugs.
![](https://cdn.prod.website-files.com/5ec6a200fe35e26d96b4cb04/62f3b404741147fc2b3df02d_Pick%20up%20on%20bugs%20as%20soon%20as%20players%20flag%20them.png)
![](https://cdn.prod.website-files.com/5ec6a200fe35e26d96b4cb04/62f3b3f9b9b83106192954ac_Auto-route%20complaints%20straight%20to%20relevant%20teams.png)
Auto-route complaints straight to relevant teams
Automatically prioritise and route tickets to relevant teams to resolve issues quickly, without long-winded triage processes.
All your channels under one roof
SentiSum is a single source of truth. In one simple-to-use dashboard, you'll understand the topic and sentiment of every customer conversation, survey and review.
![](https://cdn.prod.website-files.com/5ec6a200fe35e26d96b4cb04/642d13491ce6a286a012d25d_Group%2079039.png)
Try SentiSum today
Democratise voice of the customer insights across your company