Sharad Khandelwal
Sharad is the founder of SentiSum. Sharad wants to change how big companies make important decisions. He believes that they should be moving from making decisions based on instinct to making decisions based on data. He is passionate about helping brands become customer centric by leveraging data and technology.
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How award-winning retailer, Schuh, uses AI analytics to make sense of large volumes of VoC data in seconds
Schuh is continuously flooded with voice of the customer data. Using SentiSum's AI, they can leverage that data without the manual work to prioritize their CX roadmap.
Customer Experience
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