Bryony Mulkern

Community Manager & Customer Service Expert

LinkedIn LogoTwitter Logo
knowledge centre self-serve

6 steps to create a successful knowledge centre

We take a look at the benefits of having a knowledge centre your customers can utilise, and 6 steps to create one in your business.

Customer Service

Creating branded customer experiences

Customer Experience
SentiSum
Product
Automated tagging & reportingCSAT analyticsAuto-routingAuto-prioritisationAuto-ticket creation from negative reviewsIntegrationsTechnology
Integrations
ZendeskFreshdeskIntercomDixaAll integrations
PricingPartners
Resources
Customer storiesBlogCustomer service podcastBooks & guidesCX researchJoin our community
Free trial

Done! We'll call you soon to setup a product demo.
Oops! Something went wrong while submitting the form. Stuck? Email us directly on contact@sentisum.com.
⨉
Resources
  • Customer stories
  • Podcast
  • BlogSupport webinar
  • Community
  • Customer service analytics
  • Survey analysis tools
Product
  • Pricing
  • Support ticket analytics
  • Survey analysis tool
  • CSAT analytics
  • Auto-prioritisation
  • Auto-routing
  • Auto-social monitor
  • Customer feedback software
Company
  • About
  • Our team
  • Contact Us
  • LinkedIn
  • Privacy
  • Security
Integrations
  • Zendesk
  • Freshworks
  • Intercom
  • Trustpilot
  • Dixa
  • Salesforce
  • Others
  • Zendesk chat analytics integration
  • Zendesk insight
SentiSum Logo