Know Why Customers Leave. Act Before They Do.

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How SentiSum’s Autonomous AI Agents Drive Retention

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Early Warning System

Detects and flags churn risks the moment they emerge — based on patterns across customer feedback. This helps teams act before issues escalate.

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Insight on Demand

Get answers to natural-language questions like “Why is churn up this week?” with precise, root-cause analysis — presented as clear, readable summaries with next best actions.

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Autonomous Re-Engagement

This upcoming feature will allow you to act on churn signals automatically — triggering workflows to retain at-risk customers without manual input.

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The Intelligence Layer for Retention

Powered by the Customer Second Brain, SentiSum turns customer signals into early warnings, instant insight, and action — through a single AI interface.

Meet Kyo...

SentiSum’s intelligent AI agent

Built to support retention teams with clarity and speed. As part of the Customer Second Brain, Kyo interprets signals from support, surveys, CRM and reviews — turning scattered feedback into clear, actionable insights. He operates in real time, helping teams move from lagging indicators to proactive action.

Trusted by high-growth teams

FAQs

Answers to common questions about SentiSum’s capabilities, setup, and how we help reduce churn.

1. What is SentiSum?

SentiSum is your Retention Operating System. It’s an AI-native Voice of Customer platform 
designed for fast-moving consumer brands.

It connects support conversations, surveys, product reviews, social feedback, and CRM notes to turn messy, unstructured data into real-time insights and early churn signals.

But we don’t just highlight problems. Our autonomous AI agents detect churn risks, explain the root causes, and help your team act quickly.

So instead of tracking complaints, you’re fixing what matters before customers walk away.

2. What is Kyo, and how does it help?

SentiSum is your Retention Operating System. It’s an AI-native Voice of Customer platform 
designed for fast-moving consumer brands.

It connects support conversations, surveys, product reviews, social feedback, and CRM notes to turn messy, unstructured data into real-time insights and early churn signals.

But we don’t just highlight problems. Our autonomous AI agents detect churn risks, explain the root causes, and help your team act quickly.

So instead of tracking complaints, you’re fixing what matters before customers walk away.

3. What can Kyo do?

SentiSum is your Retention Operating System. It’s an AI-native Voice of Customer platform 
designed for fast-moving consumer brands.

It connects support conversations, surveys, product reviews, social feedback, and CRM notes to turn messy, unstructured data into real-time insights and early churn signals.

But we don’t just highlight problems. Our autonomous AI agents detect churn risks, explain the root causes, and help your team act quickly.

So instead of tracking complaints, you’re fixing what matters before customers walk away.

FAQs

Answers to common questions about SentiSum’s capabilities, setup, and how we help reduce churn.
Product & Capabilities
Getting Started
Getting Started
Getting Started

Products & Capabilities

What is SentiSum?
SentiSum is your Retention Operating System. It’s an AI-native Voice of Customer platform 
designed for fast-moving consumer brands.
It connects support conversations, surveys, product reviews, social feedback, and CRM notes to turn messy, unstructured data into real-time insights and early churn signals
So instead of tracking complaints, you’re fixing what matters before customers walk away
What is Kyo, and how does it help?
SentiSum is your Retention Operating System. It’s an AI-native Voice of Customer platform 
designed for fast-moving consumer brands.
What can Kyo do?
SentiSum is your Retention Operating System. It’s an AI-native Voice of Customer platform 
designed for fast-moving consumer brands.

SentiSum is your Retention Operating System

AI-native Voice of Customer platform designed for fast-moving consumer brands.

  • Tailored to your needs
  • Answers all your questions
  • Reduce churn today!
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