Take the guesswork out of your marketing campaigns by accurately and automatically qualifying every call thus giving you visibility into the campaigns that are driving leads.
SentiSum not only gives you visibility into the campaigns that are driving your calls, but provides a full picture of the outcome of every call.
The result? You can make smarter campaign optimization decisions to drive more revenue-generating calls and more efficient campaigns.
Understand customer frustrations to proactively address issues upstream to minimize support calls.
Gain valuable insights into your contact center and rep performance by intelligently analysing real-time and historic calls.