Software description:
Zoiper's VoIP software combines audio, video, fax and instant messaging into one intuitive interface, enabling efficient communications through one-click dials. Zoiper is built for call centers and contact centers, designed to make agents productive with a host of features like click-to-dial, call recording, auto-answer, short-keys control, call blending, contact history and more.
Simply download their software, or leverage their SDKs, and rebrand it for your own team.
Try SentiSum, the text analytics engine that applies accurate, real-time tags to every contact channel, so you can automate workflows and prioritise future roadmaps.
Democratise voice of the customer insights across your company