Software description:
RingCentral for Desktop is a comprehensive communications solution with voice, fax, text, conferencing, and web meetings. They’ve built a comprehensive suite across customer support (routing, analytics, scheduling, recording) and enable inbound and outbound service excellence.
RingCentral also build internal virtual meeting and collaboration tools which include messaging, video and phone.
Try SentiSum, the text analytics engine that applies accurate, real-time tags to every contact channel, so you can automate workflows and prioritise future roadmaps.
Democratise voice of the customer insights across your company