Seven Pearls of Wisdom from CX & Insight Leaders' Forum

Posted by Mihaela Popa on Nov 11, 2019 11:18:53 AM
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Topics: customer experience, technology

Wow - Artificial Intelligence is amazing!

Posted by Emma Muir on Jun 19, 2018 10:00:00 AM

When used for analysing the growing mountains of customer review feedback and NPS and the more intelligence you give it upfront the faster, more accurate and consistent the results will be.

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Topics: customer experience, analytics, technology, customer journey, artificial intelligence, AI

Understanding customer lingo - does your customer feedback analysis solution understand your customers?

Posted by sharad khandelwal on Apr 30, 2018 12:21:48 AM


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Topics: nlp, customer experience, technology

Learning By Doing - The Evolution of SentiSum's Architecture

Posted by Rushi Luhar on Apr 8, 2018 5:47:36 PM


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Topics: machine learning, elastic search, aws, nlp, technology

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