Reading Emotions in Reviews: Puppy Love

Posted by Katie Watson on Jul 17, 2019 5:06:59 PM

Reviews can give an insight into the mindset of the consumer: what they believe, what they think and what they feel. They hold all the necessary information companies need to satisfy their customers. This is evident more than ever in the pet food industry.

 

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Topics: retail and e-commerce, pet food industry, reviews, customer sentiment

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