Suhan Prabhu

Recent Posts

What is Text Analysis?

Posted by Suhan Prabhu on Mar 12, 2020 8:00:00 AM

In a world saturated by information fuelled by the widespread growth of social media channels and live chat, text analysis can help businesses effectively gain customer insight.

In the race of keeping up with all the latest tweets, support tickets, live chat and product reviews, businesses need effective tools to help them understand their performance and improve the overall impact of the brand.

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Topics: machine learning, nlp, data analysis

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