Emma Muir

A tech marketing entrepreneur I have worked with tech businesses for more than 30 years driving personalised customer facing marketing communications
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Recent Posts

Wow - Artificial Intelligence is amazing .......

Jun 19, 2018 10:00:00 AM / by Emma Muir posted in customer experience, analytics, technology, customer journey, artificial intelligence, AI

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......for analysing the growing mountains of customer review feedback and NPS and the more intelligence you give it upfront the faster, more accurate and consistent the results will be

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What Customer Feedback can you see?

Jun 14, 2018 9:02:00 AM / by Emma Muir posted in customer experience, customer journey, customer feedback, single view

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Can you see all your customer feedback in one system?

How valuable would a single view of your customer feedback truth be to your business?

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