Emma Muir

A tech marketing entrepreneur I have worked with tech businesses for more than 30 years driving personalised customer facing marketing communications
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Recent Posts

Wow - Artificial Intelligence is amazing .......

Jun 19, 2018 10:00:00 AM / by Emma Muir posted in customer experience, analytics, technology, customer journey, artificial intelligence, AI


......for analysing the growing mountains of customer review feedback and NPS and the more intelligence you give it upfront the faster, more accurate and consistent the results will be

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What Customer Feedback can you see?

Jun 14, 2018 9:02:00 AM / by Emma Muir posted in customer experience, customer journey, customer feedback, single view


Can you see all your customer feedback in one system?

How valuable would a single view of your customer feedback truth be to your business?

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