Emma Muir

Emma Muir
A tech marketing entrepreneur I have worked with tech businesses for more than 30 years driving personalised customer facing marketing communications
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Recent Posts

Wow - Artificial Intelligence is amazing!

Posted by Emma Muir on Jun 19, 2018 10:00:00 AM

When used for analysing the growing mountains of customer review feedback and NPS and the more intelligence you give it upfront the faster, more accurate and consistent the results will be.

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Topics: customer experience, analytics, technology, customer journey, artificial intelligence, AI

Customer Feedback: Having it all in one place

Posted by Emma Muir on Jun 14, 2018 9:02:00 AM

How valuable would a single view of your customer feedback truth be to your business?

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Topics: customer experience, customer journey, customer feedback, single view

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