We're SentiSum, a contact centre insights and workflow automation platform serving global companies like Schuh, British Airways, and Gousto.
Josh Elms, Partnerships
"Reach out to me below to learn about our product and talk partnerships"
We're SentiSum, an AI company that helps contact centres uncover granular insights from customer conversations and use them for workflow automation and customer experience improvement.
We're an ambitious company, and are growing fast. We work closely with corporate and brand partners in the US and UK and are committed to adding value to them.
• We're committed to innovation: we're continuously innovating our product and our AI state of the art. It's sure to impress your customers.
• We're flexible: the way we work with each partner is tailored. We'll work closely with you to find a mutually beneficial agreement.
• We cover every channel: From voice through to social messengers, from reviews to surveys, our AI covers it all.
• We work with the best: Our clients are top of their industry and love us, for example Gousto, who won contact centre of the year 2021.
“The biggest impact on our customer-company relationship has been a much clearer impact "to do" list for teams in their efforts to reduce customer friction."
Director of CX & eCommerce